Apr 2024
Ep 35: Chaz Smith - Lessons from a tree service entrepreneur
In this episode of Titan Talks, Jonathan Stern interviews Chaz Smith, the owner of the Dig It Tree Company based in Mason, Ohio. Chaz discusses the journey of his business from its inception in 2011, detailing the decision to move from Wilmington to Mason for better opportunities and the challenges of low-quality equipment and marketing mishaps they initially faced. Despite these early setbacks, Dig It Tree Company has achieved success, largely attributed to effective marketing strategies with Topline Pro and focusing on quality service within a 30-40 mile radius. Chaz shares insights into the industry’s evolution, particularly the impact of the emerald ash borer epidemic, and stresses the importance of adapting to changes and maintaining high standards. The conversation also touches on the challenges of finding committed employees and outlines Chaz’s aspirations for the company’s growth without expanding beyond their community, aiming to build a reputable local business.