In this episode of Titan Talks, host Jonathan Stern interviews Donald Gilbert, owner of 4 in the Fire Fencing, a successful fencing company based in Darlington, South Carolina. Gilbert discusses the origins of his company name, which reflects a biblical reference and the initial partnership with his two sons and a close silent partner friend, Steve. He shares the challenges and learning experiences encountered when starting the business, as well as the growth of the company, which now employs seven people with plans for further expansion. Donald emphasizes the importance of professionalism, customer service, and the significant boost that a professional website through Topline Pro has given his business in acquiring new customers. Lastly, he reflects on the pride he feels for his sons’ growth and contribution to the business, his engagement with the local community, and his optimistic outlook for the company’s future.

In this episode of Titan Talks, host Jonathan Stern talks to Jon Sanchez, owner of Tru Frame Outdoor Structures. Sanchez shares his journey from deciding jump into construction immediately after high school, learning on the job, and eventually starting his own business. Tru Frame focuses on providing a great customer experience and aims to be the best in the area. The company has seen success with 82 lead requests from their website in just over a year, and the demand for their services has increased during the pandemic.

In this episode of the Titan Talks podcast, host Jonathan Stern interviews Mike Blumenthal, owner of Near Media, a research and media company focused on local search. They discuss the importance of Google Business profiles for home service professionals, the factors that contribute to rankings on Google, and best practices for improving online presence and generating leads. Mike also addresses common issues such as the filtering of reviews and account suspension on Google. He advises home service professionals to focus on creating a strong online presence by optimizing their website, collecting customer contact information, and actively managing reviews and customer relationships. Overall, Mike emphasizes the importance of owning customer data and leveraging it to generate business.