In this episode of Titan Talks, host Jonathan Stern interviews John Ross, the owner of LeafTide Solutions, a pressure washing and cleaning company based in Richmond, Virginia. John discusses his journey from dissatisfaction in a sales job to starting his own pressure washing business, LeafTide Solutions. Using his past experience with chemical applications from a car wash job and relentless self-education through YouTube and supplier support, John has grown his business significantly while leveraging modern marketing tools like Topline Pro’s before-and-after photo feature. John emphasizes the importance of detailed and personal customer service in his business approach and expresses aspirations to expand his company and provide free services to veterans. As the business approaches its first anniversary, John is booked solid through May and is cautiously optimistic about future growth, hoping it will afford him more family time.

In this episode of Titan Talks, host Jonathan Stern talks to Jon Sanchez, owner of Tru Frame Outdoor Structures. Sanchez shares his journey from deciding jump into construction immediately after high school, learning on the job, and eventually starting his own business. Tru Frame focuses on providing a great customer experience and aims to be the best in the area. The company has seen success with 82 lead requests from their website in just over a year, and the demand for their services has increased during the pandemic.

In this episode of Titan Talks, Jonathan Stern interviews Jack McLiver, owner of Lake Huron Lawns. Jack discusses his transition from employee to entrepreneur, highlighting that the desire to have more family time and provide for them drove his decision. He began his landscaping and snow removal business part-time during the COVID-19 pandemic, inspired by a lawn maintenance YouTube channel and growing it amidst job scarcity from the recession. Jack shares the importance of using technology and software tools, focusing on customer service, and faster response times to inquiries. Lastly, he mentions the challenges of balancing time and the cost of equipment but takes pride in his company’s growth and the personal development of his employees.