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Running a cleaning business can be extremely profitable, but it's important to make sure that you have the right people in place to help you grow and succeed.
Hiring the wrong team can greatly decrease your profit margins and even put your business at risk of closing down.
If finding the right cleaning employees is proving to be difficult for you, worry not. In this blog post, we will discuss how to hire employees cleaning. We'll cover topics such as job duties, interviewing tips, and training procedures. So whether you're just starting out or you're looking to improve your current team, this blog post is for you!
Types of cleaning employees that a cleaning business needs
If your cleaning business is new, you might be asking yourself, what kind of employees do I need to look for? Are there various categories of cleaners that I need to look for? Well, the answer is yes! There are indeed various types of cleaners that businesses need in order to function properly. Depending on the type of services you offer, here is a list of types of cleaners you might need and their job duties:
• Office Cleaners: Office cleaners are responsible for keeping the office space clean and tidy. This includes tasks such as dusting, vacuuming, mopping, and restroom cleaning.
• Commercial Cleaners: Commercial cleaners are responsible for cleaning large businesses, such as hospitals, schools, and government buildings. Their duties are similar to those of office cleaners, but on a much larger scale.
• Residential Cleaners: Residential cleaners are responsible for cleaning private homes. This includes tasks such as dusting, vacuuming, mopping, and cleaning windows.
• Carpet Cleaners: Carpet cleaners are responsible for cleaning carpets and upholstery. This includes tasks such as vacuuming, shampooing, and stain removal.
• Janitorial Services: Janitorial services are responsible for cleaning and maintaining public spaces, such as parks, public restrooms, and transportation hubs.
As you can see, there are many different types of cleaners that businesses need in order to run smoothly. When thinking of how to hire employees for cleaning, it's important to keep this in mind and hire people who are qualified to do the job that you need them to do.
How to hire employees for cleaning
Hiring cleaners doesn't have to be a difficult task. You can get everything right and speed up the hiring process if you know what to look for. In this section we'll discuss how to hire cleaners, which traits to look for, how to interview them and train them.
Traits to look for when hiring cleaning employees
There's a must-have set of traits that every potential candidate must possess before you hire them. These traits help to ensure that the person is not only qualified for the job but also a good fit for your company.
Generally, a good cleaner should have the knowledge of how to clean properly and handle harmful chemicals while maintaining good health and safety standards. If you're wondering how to hire cleaners and not sure what to look for, here are some of the most important traits to look for when hiring cleaners:
1. Punctuality
One of the most important traits to look for in any employee, regardless of position, is punctuality. When interviewing candidates, be sure to ask questions such as , "What are some of the reasons why you might be late for work?" or "What would you do if you were running late for your shift?" These questions will help you to gauge a person's punctuality.
2. Reliability
Another important trait to look for is reliability. This is especially important for cleaning employees because they will often be working alone or in small teams.
When interviewing candidates, be sure to ask questions such as , "What are some of the reasons why you might not be able to work?" or "What would you do if you were sick and couldn't come into work?" Be sure to ask questions that will show you if you can rely on the person for quick and excellent solutions. Avoid anyone who tries to give excuses whenever a challenge presents itself.
3. Physical Fitness
Cleaning can be a physically demanding job, so it's important to make sure that your employees are physically fit. Ask potential cleaning employees how active they are on a daily basis, Also, find out if they have any physical limitations that would prevent them from doing their job.
If possible, do a physical test as part of the interview process. This will help to ensure that the person is physically capable of performing the tasks that are required of them.
4. Attention to detail
Another important trait to look for in cleaning employees is attention to detail. This means that they pay close attention to their work and notice things that most people would miss.
5. Communication Skills
Finally, it's important to make sure that your potential cleaning employees have good communication skills. This is important because they will often be working with customers or other employees.
During interviews, be sure to ask questions about how candidate would handle difficult customer requests or how they would communicate with a team member who was not doing their job properly.
Now that you the non-negotiables to look for when hiring cleaning employees, let's look at how to write a cleaner job listing.
How to write a cleaner job listing and where to promote it
Top among the goals of all cleaning employers is to increase revenue and grow and expand business. To achieve this, you need to have a strong team in place and that starts with knowing how to write a cleaner job listing that will attract top talent.
Here's a guide on how to hire employees for cleaning using a job listing that will attract the best talent:
1. Consider the needs of your business
Before you begin writing your job listing, consider your day-to day operations and the specific needs of your business. This will help you to determine the type of person you need to hire.
For example, if you have a lot of customers who have pets, you might want to consider hiring someone who is comfortable around animals.
On the other hand, if you have a lot of high-end clients, you might want to consider hiring someone with experience working in a high-end setting.
Also, make sure that you have complied with all labor laws in your state before putting up a job listing.
2. Write your job description
A job description for cleaning employees should include the duties and responsibilities of the position. Some of the duties and responsibilities to list are:
• Clean designated areas (sweep, dust, mop, vacuum)
• Empty trash receptacles and dispose of rubbish
• Stock supplies such as soap, paper towels, and toilet tissue
• Report any maintenance or repair issues
3. The physical requirements of the position
Be sure to list any physical requirements for the job, such as being able to lift 50 pounds.
4. The qualifications required for the position
Be sure to list all of the duties and responsibilities that you expect the employee to perform. This will help to set expectations from the start. Also, be sure to list any qualifications that are required for the position.
For example, you might require that the employee has a driver's license and their own transportation.
You should also list any experience that is required or preferred for the position. Some of the qualifications you might require are:
• A high school diploma or equivalent
• At least one year of experience working in a professional cleaning capacity
• The ability to pass a background check
• Knowledge of handling cleaning supplies and chemicals
• Communication skills
Finally, don't forget to list the pay rate and any benefits that you are offering. This will help to attract top talent to your job listing.
Promoting your job listing
Once you have written your job listing, it's time to start promoting it. The first step on how to hire cleaners is finding the right channel to promote your job listing. Let's look at various channels for promoting your job listing to attract the best cleaning employees.
1. Online job boards
Online job boards are a great way to promote your job listing since they allow you to reach many people actively searching for cleaning jobs. Depending on the platform, you might be required to pay a small fee to keep your job listing posted.
There are a number of online job boards that cater to the cleaning industry, such as:
• Indeed
• Glassdoor
• Craigslist
2. In-person
Another great way to find cleaning employees is by promoting your job listing in person. You can post flyers in local businesses or put up posters in public places.
Make sure to list all of the necessary information on your flyers and posters such as the pay rate and how to apply for the position.
You can also ask local businesses if they would be willing to post your job listing for you. For example, you could ask a local grocery store to post your job listing on their bulletin board.
3. Referrals
Another great way to find employees is by asking for referrals from your current employees or network of contacts.
This can be an effective way to find quality candidates since you will likely get referrals from people who know the type of employee you are looking for.
You can also offer a referral bonus to your employees to incentivize them to help you find great candidates.
4. Social media
Social media will help in reaching many people with your job listing. If your budget allows it, you can create sponsored ads on Facebook or any other social media channel to help reach more people.
If you plan on paying for your social media ads, create ads that target specific locations to get the best results. However, if you are on a tight budget, post your job listing free on your social media pages or relevant groups and forums.
5. Website
Does your company website have a careers page? If not, it's time to add it. A careers p[age is an excellent way to promote all job openings.
Make sure that the careers page is easy to find and access. Additionally, link the job listing to an application form so that candidates can apply for the job directly from your website.
You can make the careers page more attractive to candidates by adding testimonials from current employees that show your values and company culture.
6. Email signature
Another great way to promote your job listing is by adding it to your email signature. This is a simple and effective way to reach many people with your job listing.
You can also add a link to your job listing in the signature so that people can apply for the job directly from your email.
7. Newspapers and magazines
Newspapers and magazines are another great way to promote your job listing. This can be a good option if you are looking for candidates with specific qualifications or experience.
You can also target specific newspapers and magazines that cater to the cleaning industry. For example, there are a number of trade publications that would be interested in promoting your job listing.
8. Cleaning associations
If you are looking for candidates with experience in the cleaning industry, you can contact local or national cleaning associations.
These associations usually have a job board where you can post your job listing. You can also find contact information for potential candidates on these websites.
How to conduct job interviews to ensure that your cleaning employees are a good fit
Once your job posting starts attracting applicants, the next step on how to hire employees for cleaning is selecting the best candidates and conducting job interviews.
The interviewing process can be challenging and time-consuming because you have to check if every applicant can help you achieve your goals. To get the best out of the interviewing process:
1. Ask open-ended questions
Avoid asking questions that require yes or no answers. Ask open-ended questions as this is the only way you can get to know your applicants characteristics. Let every candidate talk more than you do.
The goal is to find out if the applicant is a good fit for your company, their cleaning experience, and if they have the qualities that you are looking for in an employee.
Some examples of open-ended questions are:
• What do you know about our company?
• What made you decide to apply for this position?
• What are your strengths and weaknesses when it comes to cleaning?
• Tell me about a time when you had to deal with a difficult customer
• How did you handle it?
Finally, do not provide information about your company to any candidate to avoid scenarios where they use that information to tailor their answers to your needs.
2. Give them a test run
A great way to see if an applicant is a good fit for the job is to give them a test run. You can do this by offering them a paid trial shift.
This will give you an opportunity to see how they work and if they are a good fit for the job. It will also give them a chance to decide if they like working for your company.
3. Assess work ethic
Work ethic is one of the most important qualities that you should look for in an employee. A great way to assess an applicant's work ethic is to ask them about a time when they had to go above and beyond their job duties.
You can also ask them about a time when they had to deal with a difficult situation at work. These questions will give you an insight into their work ethic and how they handle difficult situations.
4. Do a background check
After you have conducted interviews and selected the best few from the interviewees, do a background check on those that you've chosen. A background check will help ensure that the person you're hiring is ethical and a performer.
You can also check their references to get more information about their work history and character. This is an important step on how to hire employees for cleaning as it will give you an idea of the type of worker they are.
Tips for training new cleaning employees
Now that you know how to hire cleaners and attract the best talent, let's look at how to train them and get them up-to-speed with company requirements.
1. Teach them soft skills
Soft skills are necessary for cleaning employees as they will be dealing with customers on a daily basis. They need to have excellent communication and customer service skills.
You can teach your employees soft skills by giving them role-playing exercises. For example, you can give them a scenario where they have to deal with an angry customer.
This will help them understand how to handle difficult situations. You can also give them customer service training so they know how to deal with customers in a professional manner.
Some of the soft skills that you'll need to equip your cleaning employees with include:
• Communication
• Customer service
• Teamwork
• Problem-solving
2. Conduct on-the-job training
Another way to train your cleaning employees is to conduct on-the-job training. This involves teaching them the necessary skills and knowledge required to do their job.
You can do this by showing them how to use the equipment and cleaning products. You can also give them a tour of the premises so they know where everything is located.
Make sure you go over the company's policies and procedures with them so they are aware of what is expected of them.
3. Provide digital training
With everything going digital these days, your on-boarding process should not be left behind.
Digital training is necessary as cleaners can learn on the go and refer to the training as many times as they want. Besides, it breaks the monotony of sitting in a classroom learning all day long.
You can train various skills digitally including handling of hazardous chemicals, use of equipment, and so on.
4. Give extras
Train new employees to upgrade customer service if need be. For instance, you can teach them how to offer complimentary services to make your service delivery outstanding.
While this is not necessary, it will give your business an edge over the competition. It will also ensure that customers are always satisfied with the service they receive.
5. Use positive reinforcement
During training, positive reinforcement will go a long way in ensuring that your employees stay motivated.
Make sure you give them feedback on their progress and praise them when they do something well. This will encourage them to keep up the good work and strive to do better.
Alternatively, you can offer bonuses and other rewards to employees who excel in their training. This will motivate them to do their best and help you achieve your desired results.
Cleaning is a critical job that requires workers who are dedicated to their work and have excellent customer service skills. If you were wondering how to hire cleaners, the above tips will help you hire the best cleaning employees for your business and train them effectively. This will ensure that your customers are happy with the service they receive.
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